Payment Policies

Self-pay (out-of-network) clients:

You agree to pay me at the time of the visit (cash, check, credit card, or HSA/FSA card). I have a Square reader to accept card payment.

Insurance (in-network) clients:

Claims for my care will be submitted directly to The Lactation Network. The Lactation Network will appeal all cost-sharing under the Affordable Care Act which states that lactation services are preventive and not subject to cost-sharing. If my insurance provider applies any portion to deductible or coinsurance and appeal attempts are unsuccessful, my credit card on file will be charged. If that charge is unsuccessful for any reason, I will be invoiced and I agree to pay within 7 days for all applied charges for all visits.

Taylor-made Lactation will submit a claim on behalf of myself and my babies. If any portion of either claim is applied to cost-sharing, I understand that I am required by law to pay cost-sharing to Taylor-made Lactation and Taylor Aguirre IBCLC. My credit card will be charged upon receipt of the Estimation of Benefits (EOB) by Taylor-made Lactation. Every effort will be made to have my insurance recognize these claims as preventive and not subject to cost-sharing, and an appeal will be initiated. If successful, I will be refunded any amount that Taylor-made Lactation recovers from my insurer.

If I have different primary insurance that is out-of-network for Taylor-made Lactation, I understand that I must pay the full self-pay fee up front as a deposit. I will not be refunded for any amount either insurance applies to cost-sharing. I will only be refunded if and when Taylor-made Lactation receives payment directly from either insurance, and only for the specific amounts paid by my insurance(s). Taylor-made Lactation may keep any amount paid by my insurance(s) over and above the deposit I paid.

Taylor-made Lactation is providing care to me and to my baby or babies; together we are all the client of Taylor-made Lactation.

My initial visit includes 2 weeks of follow up support by secure messaging, email, or text.

If my location has a travel fee applied, I understand that this is not eligible for insurance reimbursement.

I am responsible to verify my own lactation benefits. Taylor-made Lactation can only see that I have benefits, they cannot see if I have any special circumstances that might prevent my insurance provider from covering services. If my plan denies coverage of lactation services after the claims have been submitted, I am responsible to pay at the self-pay rate. I understand I should refer to my plan benefits and call my insurance directly to verify lactation coverage.

Taylor-Made Lactation may communicate with my insurance company in reference to the services provided to me and my baby or babies. Taylor-Made Lactation may communicate with my credit card company or bank for any payment related matters. It is my responsibility to provide accurate and current payment and insurance information. I will update my credit card information as needed and am responsible for any costs and fees associated with my failure to provide updated information.

These policies apply to Taylor-Made Lactation and its representatives.

If you use SquareUp: Payments may be made electronically using a credit card or fund transfer. I use SquareUp to process payments. SquareUp meets the high standards of HIPAA and the banking industry for security and privacy with regard to financial transactions. However, SquareUp may send, automatically or per your request, email or text message receipts that reveal personal health information such as the date and type of lactation visit. If you are not comfortable with this, payment may be made via cash or check instead.

Cancellation policy: I understand that I am responsible for all charges associated with this visit. If I cancel with less than 24 hours notice, my credit card on file will be charged for half the cost of a self-pay visit ($100). If I cancel with less than 2 hours notice my card on file will be charged the full cost of a visit ($200 initial, $175 follow up).